Help centre

Support

Need a hand with AiGoal Football Live TV? We're here to help.

Email supportsupport@goalmindstudios.com
Response timeWithin 1–2 business days
DeveloperMysticcraftz · GoalMind Studios
✉ Email support

Frequently asked questions

Why can't I watch a live stream on some matches?

The Watch Live Stream option only appears on matches we currently provide a stream for. If a match has no stream configured, you'll still get full live scores and the match centre, but no in-app stream for that game.

I'm not receiving match notifications

Make sure notifications are enabled for AiGoal in your phone's Settings → Apps → Notifications, and that you've allowed alerts inside the app. On some devices, battery-saver or "deep sleep" settings can delay push notifications.

Scores or streams aren't loading

Check your internet connection and pull to refresh. If a stream stalls, try switching to another server in the player. If problems continue, email us with your device model and Android version.

The stream plays then goes black

Some streams are protected and depend on the source. Try another server option, ensure the app is updated to the latest version, and restart the stream. If it persists on all matches, contact support.

How do I delete my account and data?

Visit our Delete Account page and follow the steps. We complete verified deletion requests within 30 days.

Is AiGoal Football Live TV free?

Yes — the app is free to download and use. It's supported by advertising, which helps us keep improving it.

Still need help?

Email support@goalmindstudios.com with your device model, Android version and a short description (a screenshot helps). We'll get back to you as soon as we can.